Emergency Garage Door Repair in Andover, MA
Calls answered 7am to 7pm, Monday to Sunday, with the arrival time confirmed by phone. Emergency calls are $300 minimum, which covers the visit and the repair up to $300; a bigger repair costs the same as it would scheduled.
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Owner-operated service across Essex County and nearby Massachusetts towns.
Emergency Repair for Andover Homeowners
Murray's Garage Door Services is owner-operated and takes emergency calls from Andover and nearby Essex County towns: a door stuck open or unable to lock, a car trapped behind a closed door, a snapped spring or cable. Call (978) 758-0690 and you talk with Eric Murray or get a call back from him. For work that can wait for a scheduled visit, see garage door repair in Andover or everything we do for garage doors in Andover.
What's Included
- Same-day when the schedule allows
- Stuck door service
- Broken spring emergencies
- Security issue response
- Monday to Sunday, 7am to 7pm
- Arrival time confirmed by phone
Emergency Repair in Essex County
Cold weather is hard on garage doors in Essex County: a spring can snap on a cold morning, or the bottom seal can freeze the door to the ground.
The salt air common in Essex County can cause steel garage door components to rust more quickly, making regular maintenance and timely replacements especially important. Calls are answered 7am to 7pm, Monday to Sunday. Same-day service when the schedule allows. Outside these hours, leave a message for a call back first thing.
The same person answers the phone, quotes the job and does the work at your Andover home.
Homes and Garages in Andover
Andover is crossed by both I-93 and I-495, with Route 28 running through the center past Phillips Academy, about 23 minutes from our Chelmsford base. Shawsheen Village is the 1920s planned village on the Shawsheen River, and Ballardvale is the old mill village to the south with its own commuter rail stop. Census estimates put the typical home at 1973, and about 3 in 4 homes were built before 1990.
We had three Andover jobs in the summer of 2026: new extension springs, cables and pulleys with two reinforcement struts and a tune-up in July; another set of extension springs and cables in August; and an opener that was hitting the top section, adjusted with the tracks realigned, also in August.
Recent jobs in Andover
Opener adjusted so it stopped hitting the top section, and the tracks realigned.
Extension springs and cables replaced.
New extension springs, cables and pulleys, two reinforcement struts, and a tune-up.
Finished, invoiced jobs from our Jobber records. We leave out customers' names and street addresses.
Need Emergency Help in Andover?
Call for same-day service and a free estimate
Why Andover Homeowners Choose Murray's
For emergency garage door repair in Andover, you deal with the owner from the first call to the final safety test. Murray's is locally owned, based in Maynard and Chelmsford, and serves Essex County seven days a week, 7am to 7pm.
Pricing is upfront and in writing. If a part has to be ordered, I tell you what it costs and when it arrives before you decide.
Service Coverage in Andover
Based in Maynard and Chelmsford, we provide mobile garage door service to Andover and the surrounding Essex County area. Andover center is about 23 minutes (14.8 miles) from our Chelmsford base without traffic. View Andover on Google Maps.
Recent work by Murray's
A few recent jobs from across Massachusetts. Ask us for emergency repair references near Andover.
Frequently Asked Questions
Common questions about emergency repair in Andover.
How much does emergency garage door repair cost?
Emergency calls are $300 minimum, which covers the visit and the repair up to $300; a bigger repair costs the same as it would scheduled. By repair, an emergency call runs: cable repair $300-$400, spring replacement $325-$750, off-track repair $300-$650, opener repair $300-$450. You get the price before any work starts.
When do you take emergency calls?
Calls are answered 7am to 7pm, Monday to Sunday. Same-day service when the schedule allows. Outside these hours, leave a message for a call back first thing. When you call, say whether the door is stuck open, a car is trapped or the house can't be secured, and you get the arrival time on the phone.
Is the $300 minimum on top of the repair?
No. Emergency calls are $300 minimum, which covers the visit and the repair up to $300; a bigger repair costs the same as it would scheduled. Scheduled visits have no trip fee.
My spring broke or my car is trapped. What should I do right now?
Don't keep pressing the opener button and don't force the door. If you need the car out, first make sure the door is fully closed, then pull the red emergency release cord down and toward the opener and lift the door by hand. If it feels normal (10-15 lbs), the problem is the opener. If it is extremely heavy (100+ lbs), a spring is broken: stop and call. Never pull the release while the door is partly open with a broken spring, because nothing will hold it up. Never try to repair a spring yourself, and once the door is released, don't leave it open and unattended.
Do you carry parts for an emergency repair?
Yes for the common failures: springs, cables, rollers, sensors and opener parts are on the truck. A replacement door panel may have to be ordered from the manufacturer (1-5 days).
Emergency Garage Door Repair in Nearby Towns
We also provide emergency repair in these nearby Massachusetts communities.
Need Emergency in Andover?
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7am to 7pm Daily | Call to confirm availability
Upfront pricing before work starts. No hidden fees.